The average attention span of a user is estimated to be around eight seconds. These days, eight seconds feels like an overestimate.
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Reference: shopify.com/blog/checkout-process-optimizat..
1️⃣ Cart Abandonment — Customers often leave if they don’t know how long checkout will take. A progress bar reassures them with clear steps (e.g., “Shipping → Payment → Confirmation”).
2️⃣ Confusion About Next Steps — Users might hesitate if they don’t know what’s required next. A step-by-step indicator guides them through the process.
1️⃣ Drop-offs Due to Lengthy Signups — Users abandon sign-ups when they seem overwhelming. A progress bar shows how close they are to completion.
2️⃣ Unclear Completion Status — Without a visual cue, users may assume they’re stuck or missing information. A tracker reassures them they’re progressing.